345bdt is a trusted online gaming platform in Bangladesh. We believe that protecting a member's personal information is the most essential part of earning their trust. This Privacy Policy ("Policy") explains in detail how 345bdt collects, uses, and safeguards the data of users on its website and mobile application.
By using the 345bdt platform, you are considered to have read and agreed to this Privacy Policy. Together with our Terms and Conditions, this Policy forms the complete legal framework governing use of the platform.
This Privacy Policy was last updated in January 2026. Registered members will be notified by email of any changes.
2. What Information We Collect
345bdt only collects information that is necessary to operate the platform. We receive data from three main sources:
a. What you provide directly:
- Name, date of birth, and gender
- Email Address & Mobile Number
- Residential Address
- National ID or passport number (for KYC verification)
- Payment method details (bKash/Nagad/Rocket number)
b. Automatically collected information:
- IP Address & Device Type
- Browser Type & Operating System
- Time spent on the platform and pages visited
- Gaming history and transaction records
- Information obtained through cookies and tracking technologies
c. Information received from third parties:
- Transaction confirmation details via payment processors
- Verification results from identity verification service providers
345bdt will never ask for your bank account password, full card details, or OTP. Never share this information with anyone.
| Data type |
Purpose of Collection |
Mandatory? |
| Name and date of birth |
Identity verification and age confirmation |
Yes |
| Email & Mobile |
Account Communications & Security |
Yes |
| NID / Passport |
KYC Verification & Withdrawal Approval |
Required for withdrawal |
| Payment information |
Deposit and withdrawal processing |
Yes |
| IP & Device |
Fraud prevention and security |
Automatic |
| Gaming History |
Responsible gaming monitoring |
Automatic |
3. How Your Information Is Used
345bdt uses your information only for the purposes listed below. We never use it for anything outside of these:
- Account Management: To create, maintain, and secure your account.
- Payment processing: To process deposits and withdrawals quickly and securely.
- Identity verification: To prevent fraud and money laundering through the KYC process.
- Customer Support: To resolve your questions or complaints quickly.
- Promotions and bonuses: To send you relevant offers (you can opt out at any time).
- Responsible Gaming: To identify addiction risk and provide timely support.
- Legal Obligation: To comply with applicable laws and regulatory requirements.
- Platform improvement: To analyze user experience and further improve our gaming services.
345bdt never shares your information with political campaigns, advertising agencies, or unrelated third parties.
345bdt may share information with third parties in limited and specific circumstances. Data is never sold for commercial gain.
-
Payment service providers: Only the necessary information is shared with mobile banking partners such as bKash, Nagad, and Rocket to process transactions.
-
Identity verification services: Limited information may be shared with approved verification agencies for the KYC process.
-
Legal Authorities: Information may be disclosed to relevant authorities as required by applicable laws or court orders in Bangladesh.
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Technology infrastructure: Server hosting and security providers operate under strict confidentiality agreements.
Important: Before sharing information with third parties, they are required to commit to upholding 345bdt's privacy standards.
5. Cookies & Tracking Technologies
345bdt uses cookies on its website and app. Cookies are small text files stored in your browser or device that help improve your experience.
- Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences, such as language and theme.
- Analytics Cookies: Used to analyse platform usage. These do not identify you personally.
- Marketing Cookies: Used to show relevant promotions. You can opt out of these at any time.
You can manage or delete cookies from your browser settings. However, disabling essential cookies will prevent some platform features from working.
6. Data Security Measures
345bdt protects your data using industry-standard technologies and practices. Our security framework is multi-layered and regularly audited by independent third parties.
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Firewall Protection: Advanced firewall systems are in place to prevent unauthorized access.
- Two-factor authentication (2FA): OTP verification for an extra layer of security at login.
- Regular security audits: Regular system audits conducted by third-party specialists.
- Restricted Access: Only authorized personnel may access user data when necessary.
- Data Backup: Encrypted backups are maintained on a regular basis to prevent data loss.
In the event of a security breach, 345bdt follows a policy of notifying affected members within 72 hours.
As a 345bdt member, you have several important rights over your own data. Contact our support team to exercise any of these rights.
- Right to access your information: You can request to see what information 345bdt holds about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to restrict processing: You may request that the use of your information be restricted.
- Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
- Right to data portability: You can request a copy of your data in a machine-readable format.
After a request is submitted, 345bdt will typically respond within 30 business days. Complex requests may take up to 90 days, and you will be notified if that is the case.
345bdt does not retain any information longer than necessary. Each type of data has a defined retention period:
| Data type |
Retention Period |
Reason |
| Account Information |
5 years after account closure |
Legal Obligation |
| Transaction Records |
7 Years |
Financial Regulatory Requirements |
| KYC Documents |
5 years after account closure |
Fraud prevention |
| Gaming History |
3 Years |
Responsible gaming monitoring |
| Support Conversations |
2 Years |
Service Quality Improvement |
| Marketing Preferences |
For the lifetime of the account |
Communication Management |
Once the retention period expires, data is automatically and securely deleted or anonymised so that no individual can be identified.
345bdt is strictly for individuals aged 18 and above. We do not knowingly collect information from minors.
Date of birth verification is mandatory at registration. If a minor creates an account using false information, it will be closed immediately upon detection and all associated data will be deleted.
If you believe a minor is using 345bdt, please notify our support team immediately.
10. Changes to Privacy Policy
345bdt reserves the right to update this Privacy Policy as needed. How changes are communicated depends on their significance.
- Minor changes: You will be notified by an updated "Last Updated" date at the top of the page.
- Major changes: You will be notified via your registered email and through in-platform notifications.
- Major Changes: You will be notified at least 30 days before the changes take effect.
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account.
No, never. 345bdt does not sell your phone number or any personal information to third parties. Only limited data may be shared for payment processing or legal compliance purposes.
After an account is closed, most data is deleted within a set period. However, financial transaction records and KYC documents must be retained for a specified period for legal reasons.
Yes, absolutely. You can unsubscribe from promotional emails and notifications at any time via Account Settings or by contacting our support team. However, important account-related messages cannot be turned off.
Yes. 345bdt uses 256-bit SSL encryption. Your payment details are never stored directly on our servers — all transactions are processed through a secure payment gateway.
Send an email from your registered address to
[email protected] or reach us via live chat. Once your identity is verified, we will respond within 30 business days.
The platform cannot function properly without essential cookies. However, you can still enjoy core gaming features with marketing and analytics cookies turned off.